Terms & Conditions

Detailed description of goods and/or services:

Laser Edge Designs is a business in the manufacturing industry that specializes in Acrylic.

1. As you are no doubt aware, the VAT rate has been increased to 15% and will take effect as of 1st April 2018. Our system will automatically be adjusted reflect the new VAT amount for all invoices generated from 1st April 2018.

We ask you to note that orders placed, paid for in full and invoiced before the 1st April 2018 will still be able to take advantage of the current 14% VAT rate. However, any items invoiced after this date due to longer lead times or order placed after the 1st of April, will be subject to the higher Vat rate unfortunately.

We thank you for your understanding on this matter and your continued loyal support. Should you have any queries, please do not hesitate to contact us.

2. Delivery policy:

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way electronic communication.

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction:

The offering on this website is available to South African clients only.

4. Return and Refunds policy:

The provision of goods and services by Laser Edge Designs is subject to availability. In cases of unavailability, Laser Edge Designs will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

5. Customer Privacy policy:

Laser Edge Designs shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted:

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Laser Edge Designs bank account, the details of which will be provided on request.

7, Card acquiring and security:

Card transactions will be acquired for Laser Edge Designs via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details:

Customer details will be stored by Laser Edge Designs separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9 Merchant Outlet country and transaction currency:

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10 Responsibility:

Laser Edge Designs takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 Country of domicile:

This website is governed by the laws of South Africa and Laser Edge Designs chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 23 14th street, Marlboro, Sandton.

12 Variation:

Laser Edge Designs may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13 Company information:

This website is run by Laser Edge Designs a close corporation based in South Africa trading as Laser Edge Designs and with registration number: 200607740823 and Kevin Hackner as member.

14 Laser Edge Designs contact details:

Company Physical Address:

23 14th Street, Marlboro, Sandton, South Africa.

Email: kevin@laseredge.co.za / kim@laseredge.co.za

Telephone: (011)444-6082

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